Collection: About us
# About Us
Welcome to Dailus Retail Pvt Ltd, where our journey began with a simple observation: people around the world were struggling to access quality products from other countries at fair prices. We saw the need for a solution and decided to bridge this gap with a commitment to providing excellent products at competitive rates, along with fast and reliable delivery.
*Our Story*
We noticed a common challenge—customers faced high costs and logistical hurdles when trying to source international products. Inspired by this issue, Our Founders Ramesh Bhandava and Haresh Kher went on board on a mission to make global products more accessible. We leverage our extensive experience in import-export and e-commerce to ensure you receive the best products at the best prices, delivered quickly and efficiently.
*Experience and Expertise*
Import & Export: - For 10 years with a strong presence in the USA, UAE, and India, we have sharpened our skills in navigating the complications of international trade. We receive Streamline orders digitally reducing the errors and improving efficiency with data analytics. Service to design elimination of issues at the port to expedite our cargo.
Distribution Ship: - Our distribution platform Dailus Distribution Pvt Ltd (https://www.dailusdistribution.com/), has been operational For 18 years, providing reliable service and extensive reach. Dealing with a wide range of categories and distributing the Shipments daily with quality-assured and safe transactions.
E-Commerce Platforms: - We have been active on major platforms like Amazon and Flipkart for over a decade, with the Companies Global India, the store, Dailus Distribution Pvt Ltd, With the Above four thousand catalog and dispatching orders daily with approx. 2500 orders by ensuring our offerings are well-integrated and accessible.
Warehouse Managing: - From the Last 10 Years with the Number of Multiple warehouses We have optimized the controlled Warehouse system with advanced Automation and integrations, handling the Daily arrives of stocks and proper utilization of resources by process of delegation. Ensuring zero errors while maintaining the inventory and Dispatching. Using Multipack cartoon strategies (Pouch, box, Retort Pouches, Cushioning Material).
**Meet Our Team**
- **Customer Service: - Enriched with Our dedicated team we respond to inquiries within 45 minutes, to ensuring your questions and concerns are addressed promptly. We believe in the customer loyalty program and Provide service with our well-trained Agent to handle your Queries to get your feedbacks. We are creating a proactive and healthy environment among our customers to ensure they are getting better service with us.
- **Brand Management: - Our team works on the Upholding of Brand guidelines By increasing the recognized value of a product line or brand over time. By generating effective and new ideas campaigns. Redesign the Purchase value of a customer. Our team works with top brands to have strong, positive associations with them even when the product is non-negotiable to provide better service to our customers
**Logistics: - Our logistics Team handles the management of shipments, Transportation, and dispatching process By working collaboratively with our Logistics shipping partners, including Ship Rocket and Aramex, to handle international shipments with accuracy. Our team introducing the Automation & integration Plans with real-time tracking and analytics.
- **Supply Chain Management: - Our team Supply Chain Management works to ensure the fastest procurement of top brands while maintaining authenticity and quality. Also working on Demand forecasting to maintain the inventory of Products in all marketplaces. Manage the flow of goods from the procurement of raw materials to the delivery of the product at its final destination.
**Our Products**
Categories: Explore our diverse range of products across Multiple Categories Like Beauty, Personal Care, Health Care, Pet Supplies, and Toys and Games. With over 8,000 products ready to dispatch. In our catalogue, we offer a wide assembling of choices to meet your needs. We proudly feature products from top brands, ensuring the quality and satisfaction rate of customers.
To improve our Connections with our customers we are creating personalized categories.
Better For You which includes Beauty and health care, personal care products.
Deeper Connections which include Gifting, Toys and games, food, and grocery gourmets’ foods.
**Future Vision and Goals**
We aim to improve our services and want to connect more customers with ourselves. Along with that, we also aim to expand our business in other countries in the coming years and fulfil the needs of our customers.
We aim to be your go-to destination for international products, making your shopping experience seamless and enjoyable.
We believe in the vision of our company that it will help us to create a successful and healthy environment
"Easy Solution for Global Desires."
**Contact Us**
Have questions or need assistance? We’re here to help. Reach out to us through our Contact Page or get in touch via email at social@dailusretail.com or phone at +91 9011890117. We look forward to serving you!
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